Live tests
Here you'll find all the Lab items that are currently being reviewed. Take a look, then submit your feedback once you've viewed them.
Our Little Black Book
Added: 14 May 2012
A few years ago we launched our Little Black Book, a place for customers to make recommendations; helping you to find a little bit of special in a world of average. We're planning the future of Little Black Book, and would love to know your thoughts.
Some changes to the first direct Lab
Added: 8 May 2012
We've been listening to your feedback about the Lab, and in the coming weeks we'll be making some small changes to how it works.
These are the first in a series of updates, so we'd love to hear what you think of our plans so far...
QR codes update
Added: 7 March 2012
As a result of your recent feedback about QR codes, we've added a QR code to our brochure about Mobile Banking and we'd love to know whether you think it's helpful.
first direct and the younger generation
Added: 25 January 2012
If you've got children, nieces and nephews or grandchildren, we'd be very interested to find out how much (or how little) you think first direct has to offer them in terms of appropriate accounts and services.
eNewsletter design
Added: 16 December 2011
We've recently redesigned our eNewsletter and we'd love to know what you think of it compared to our old one.
Take a look at the gallery and tell us your thoughts.
Tried and
tested
Feedback
Your feedback is what this site is all about. Based on what you tell us about the ideas and innovations you've seen, we can tweak and change them so that you get the best possible experience from first direct.
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We Love
This month we're loving
We're loving the Orange Do Some Good app which lists small actions you can take that will make a difference to charities, including NSPCC's All Babies Count campaign. Find out more.
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