Tried and tested
These are the Lab items that have previously been in the lab but are no longer open for testing.
first direct Lab
Added: 1 August 2011
first direct Lab is a site that we've created to get people involved with our projects while they are still in development, so we can listen to your feedback and create the best solution possible. We'd like to start with first direct Lab itself.
We have lift off!
Added: 19 February 2012
Like our new look?
Our new website is finally here and we'd love to know what you think! Do let us know your thoughts on the design, layout and general feel of the new site.
first direct QR codes
Added: 1 August 2011
Do you see QR codes as useful and innovative? Do you think they would be relevant to future pieces of first direct communication?
firstdirect.com redesign update
Added: 25 January 2012
When we launched first direct Lab, we shared with you our designs for the redesign of firstdirect.com and have received some great feedback, which we are working through to identify where we can improve and to shape our future plans.
firstdirect.com redesign concepts
Added: 1 August 2011
We're currently redesigning our website, and we'd love to hear your feedback on two potential homepages we've created: one tailored specifically for existing first direct customers, and one that's been designed with non-customers in mind.
Live tests
Feedback
Your feedback is what this site is all about. Based on what you tell us about the ideas and innovations you've seen, we can tweak and change them so that you get the best possible experience from first direct.
12990 comments have been left across the site
Quick question
Tell us what you think!
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We Love
This month we're loving
We're loving the Orange Do Some Good app which lists small actions you can take that will make a difference to charities, including NSPCC's All Babies Count campaign. Find out more.
Make a suggestion
Do you have a great idea? Tell us what you think should be in the Lab.
Group.