What is Lab?

The first direct Lab is all about getting you involved. It’s a place where you can tell us your thoughts on the new projects and hot topics we’re working on: we might need a new release or product testing, or perhaps there’s a burning research question we need answering.

We can’t always implement all of your ideas but they will help shape our work and we commit to keeping you up to date with our plans.

  • 1. Projects or topic enters the Lab

    Once something enters the Lab, it's open for your comments. This might be a new idea or service we're thinking of launching, or a topic we want to gather opinions on.

    View current tests

  • 2. Project or topic is closed

    We'll consider your feedback and decide where to go next, weighing up what ideas we might be able to turn into reality or feed into what we're working on.

    View closed tests

  • 3. Latest updates

    We'll keep you up-to-date on how your feedback is shaping what we do.

    View the updates


Make a Suggestion

If you've got a great idea, let us know. Every idea you send us is recorded and considered in our planning process. Whilst we can't always turn every idea in to reality we'd love to here from you.

Make a suggestion

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